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Book Formatting Service FAQ

Everything you need to know about professional ebook formatting and KDP formatting. Can't find your answer? Use the contact form below.

Process & Getting Started

How do I get started?

Simply email your manuscript to hello@formatmyebook.com. Include your Word doc, PDF, or Google Docs link, along with any special formatting requirements (like chapter headers, images, or special text styles). I'll review it and confirm the word count and price within 24 hours.

What file formats do you accept?

I accept Microsoft Word (.doc, .docx), PDF files, Google Docs (share link), and even broken EPUBs that need fixing. Word documents are ideal, but I specialize in cleaning up messy PDFs and Google Docs that other formatters won't touch.

What happens after I send my manuscript?

Within 24 hours, I'll confirm receipt, verify the word count, and send you a price quote and timeline. Once you approve, I'll begin formatting. You'll receive your finished EPUB within 3-5 business days (or faster with rush service). Then you get one round of free revisions to perfect any details.

Do I need to prepare my manuscript in any special way?

Nope! That's the beauty of manual formatting. Send me whatever you have—messy formatting, inconsistent styles, strange line breaks—I'll clean it all up. Just make sure your content is finalized (all edits complete) before sending.

Can you work with manuscripts that have images, tables, or special formatting?

Yes! Images, chapter headers, block quotes, poetry, bullet lists, and footnotes are all included in the base price. Complex tables or heavily illustrated books may require custom pricing—just ask.

Pricing & Payment

How much do book formatting services cost?

Pricing is based on word count:

  • Novella (up to 50,000 words): $99
  • Novel (50,001-85,000 words): $129
  • Full-Length (85,001-120,000 words): $159
  • Epic (120,001-200,000 words): $219

Books over 200,000 words are priced on a case-by-case basis. See full pricing details.

What's included in the price?

Everything you need: manual formatting and cleanup, clickable table of contents, proper chapter breaks, image optimization, metadata setup, KDP validation, and one round of free revisions. No hidden fees.

When do I pay?

Payment is due upfront after you approve the quote. I accept PayPal, Venmo, and Zelle. Work begins immediately after payment is received.

Do you offer refunds?

If your EPUB fails KDP validation due to formatting errors (not content issues), I'll fix it for free or issue a full refund. Your satisfaction is guaranteed.

What if I need rush service?

Rush service is available for +$49 and guarantees delivery within 24-36 hours. Just mention you need rush service when you email your manuscript.

Technical & File Format Questions

Will my EPUB work on Amazon KDP and other platforms?

Yes! Every EPUB is validated against KDP requirements and tested for compatibility with Kindle, Apple Books, Kobo, Google Play Books, and other major retailers. If you need specific retailer optimization, just let me know.

Do I get different versions for each platform?

Yes! You'll receive platform-specific EPUBs optimized for Amazon, Kobo, Apple Books, and Google Play—each with tailored back matter links. Amazon rejects books that include links to competitor retailers (like Kobo or Apple Books), so I create separate versions with retailer-appropriate author website, social media, and newsletter links. This prevents cross-platform rejections and keeps your book compliant everywhere.

What's the difference between EPUB and PDF?

PDFs have fixed layouts (like printed pages) that don't adapt to different screen sizes. EPUBs are reflowable—text adjusts to fit any device, and readers can change font size, margins, and more. Amazon KDP requires EPUB format for ebooks.

Can you convert my PDF to EPUB?

Absolutely. PDFs are one of my specialties. Automated converters destroy formatting, but I manually rebuild your book from the PDF to ensure perfect results. If your PDF has weird line breaks, missing italics, or garbled text, I'll fix all of it.

Do you create print-ready PDFs too?

Currently, I specialize in EPUB formatting only. For print formatting (paperback/hardcover), I recommend Reedsy's book formatting services.

What if I already have an EPUB but it has errors?

I can fix broken EPUBs! Whether it's failing KDP validation, missing table of contents, formatting issues, or display problems—send it over and I'll diagnose and fix it. Pricing depends on the scope of repairs needed.

How do I upload my EPUB to Amazon KDP?

After you receive your finished EPUB, log into kdp.amazon.com, create a new title, and upload the EPUB file in the "Manuscript" section. KDP's previewer will show you exactly how it looks on different devices. I can provide a step-by-step guide if needed.

Turnaround Time & Revisions

How long does formatting take?

Standard turnaround is 3-5 business days from payment. Rush service (24-36 hours) is available for +$49. I'll give you an exact timeline when I quote your project.

What if I need changes after delivery?

One round of revisions is included free. If you spot formatting issues, want adjustments to spacing or styles, or need small tweaks—just let me know within 7 days. Additional revision rounds are $35 each.

What counts as a "revision"?

Revisions cover formatting adjustments—changing chapter heading styles, adjusting spacing, fixing alignment issues, or tweaking the table of contents. Content changes (rewriting paragraphs, adding new chapters) require a new project quote.

Can I make content edits after you start formatting?

Small typo fixes are fine. Major content changes (adding/removing chapters, rewriting sections) will delay delivery and may incur additional charges depending on the scope. It's best to finalize your manuscript before formatting begins.

General Questions

Why should I hire you instead of using Vellum or Atticus?

Software like Vellum ($250) and Atticus ($147) require a Mac, a learning curve, and clean input files. If your manuscript is messy (PDF, Google Docs with formatting issues), software can't fix it—you'll need to clean it manually first. I handle all the cleanup for you at a lower cost, with faster delivery, and you don't need to learn anything.

Do you sign NDAs?

Yes, I'm happy to sign a Non-Disclosure Agreement if you need one. Just send it along with your manuscript.

What genres do you work with?

All genres! Fiction (romance, sci-fi, fantasy, thrillers, literary), non-fiction (memoirs, self-help, business, how-to), poetry, children's books, and more. Every book gets the same attention to detail.

Do you offer bulk discounts for multiple books?

Yes! If you have a series or multiple books to format, email me for a custom quote. I offer discounts for 3+ books.

Can you help with cover design or marketing?

I focus solely on EPUB formatting to provide the best quality and fastest turnaround. For cover design, I recommend Reedsy's cover designers or 99designs.

Still Have Questions?

Can't find what you're looking for? Send me a message and I'll get back to you within 24 hours.

Or email directly: hello@formatmyebook.com

Ready to Get Your Book Formatted?

Send your manuscript today and get a quote within 24 hours. Professional EPUB formatting starts at just $99.